Privacy Policy

Effective Date: February 1st 2025

WOWISE-FZCO Ltd. (“Wowise,” “Wealth Of Wisdom,” “WOW,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you access and use our services, including the Wealth Of Wisdom (WOW) Access Pass, Learning Lab, WOW App and online platform (collectively, the “Services”).

By accessing or using our website and Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Data

We collect the following types of Personal Data:

Contact Information: Name, email address, phone number
Account Information: Username, password, preferences, and other registration details
Payment Information: Billing address, payment method, and transaction details (collected via secure payment processors)
Demographic Information: Age, gender, location
Usage Data: Information about how you interact with our Services, such as IP address, browser type, pages visited, and time spent on our platform

Non-Personal Data

Device Information: Information about the device and browser you use to access our Services (e.g., device type, operating system, browser version)
Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing habits and preferences.

How We Use Your Information

We use the information we collect for the following purposes:

Provide and Improve Services: To deliver and enhance the Services you access, such as WOW Access Pass, Learning Lab, and other platform features
Customer Support: To respond to your inquiries and provide customer support
Payment Processing: To process transactions and manage your subscriptions
Marketing and Communications: To send you marketing communications (with your consent), promotional materials, or updates about our services and events
Personalization: To customize your experience on our platform based on your preferences and usage patterns
Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, including those related to Anti-Money Laundering (AML) and Know Your Customer (KYC)

Legal Bases for Processing Personal Data (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

Consent: We process your data based on your consent for specific purposes, such as marketing and newsletters.
Contractual Necessity: We process your data to fulfill the terms of our agreement with you, such as providing access to our Services.
Legal Obligation: We process your data to comply with legal obligations, such as tax, financial regulations, and anti-money laundering laws.
Legitimate Interests: We process your data for legitimate business interests, such as improving our platform or protecting our rights and assets.

Sharing Your Information

We may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist with the operation of our platform (e.g., payment processors, hosting services, marketing partners). These providers are obligated to protect your information and use it only for the purposes specified.
Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., a court order, regulatory investigation, or government request).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

CCPA Rights (For California Residents)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request to know the categories and specific pieces of personal information we have collected about you in the last 12 months, including how that data has been used and shared.
Right to Delete: You can request the deletion of your personal information that we have collected, subject to certain exceptions (e.g., if we need the data for legal reasons or business purposes).
Right to Opt-Out: You can opt out of the sale of your personal data to third parties. We do not sell personal data, but if this changes in the future, we will offer an opt-out mechanism.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights, such as receiving a lower level of service or being charged different rates.

To exercise any of your CCPA rights, please contact us at: help@wealthofwisdom.io

GDPR Rights (For EU Residents)

If you are a resident of the EU, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You have the right to request access to your personal data that we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in the personal data we hold about you.
Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to certain legal exceptions.
Right to Restrict Processing: You can request that we restrict processing of your personal data under certain circumstances, such as if you believe the data we hold is inaccurate or unlawfully processed.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format and have it transferred to another organization.
Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
Right to Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of your GDPR rights, please contact us at: help@wealthofwisdom.io

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. This includes using encryption for sensitive data, implementing access controls, and conducting regular security audits. However, please be aware that no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. Cookies are small text files stored on your device when you visit our website. You can control cookie preferences by adjusting your browser settings to accept, block, or delete cookies. However, if you disable cookies, some features of our platform may not function properly. For more information on cookies, please refer to our Cookie Policy.

International Data Transfers

As part of our global operations, your personal data may be transferred to, and stored at, locations outside your country of residence, including outside the European Economic Area (EEA) and California. If we transfer your data internationally, we ensure that it is subject to appropriate safeguards, in compliance with applicable data protection laws.

Children’s Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe that we have collected information from a child, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by posting the updated policy on our website with a new “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: help@wealthofwisdom.io